Surface Customer Success Manager (CSM)

Company: Aston carter
Location: Reading, UK
Industry: IT, Aston carter, Business Transformation and Change Management, Technology
Rate: 120.0 - 190.0 GBP Daily
Job Type: Contract
ID: JP-002229843
Posted: 20 Jul 2021

Job Description:

My client, a global tech organisation are looking for highly-experienced and motivated Customer

Success Manager to help customers realize the value of Surface in their

business. If you are a proven talent with experience in customer success,

device/Modern Workplace evangelism and technical skills, this role is a great

opportunity to help us take our Surface portfolio of products to new heights in

a market with millions of passionate customers and billions of dollars in



As a Surface Customer Success Manager you will;

Be the Surface Evangelist and Technical Product Expert to drive Enterprise customer adoption

and deployment, working closely with our Modern Work team and Customer Success Unit:

· Drive new customer adoption & deployment of Surface devices & support revenue

growth across the entire Surface device and accessories portfolio

· Demonstrate excellence in customer engagement, engage across teams & stakeholder


· Compete aggressively to win new business and drive Surface market penetration while

growing customer mindshare

· Evangelise Surface & remove technical blockers to customers (BDMs and TDMs) to drive success

of new and updated Surface device portfolio

Be the interface to

the customer and orchestrate a v-team of resources to solve customer problems:

· Extend relationships beyond IT to business decision makers, helping customers drive

adoption of Surface, Modern desktop management, envision & achieve digital


· Solve customer business challenges by presenting value of Surface

· Helping to identify and diagnose technical and competitive blockers and respective

solutions for sales opportunities and usage decision blockers and engaging the

right resources to overcome these blockers

· You will lead technical presentations, demonstrations, workshops, proof of concepts, and

pilots to explain, demonstrate, and prove to our largest customers the

capabilities of products and services, and how we can make their businesses

more successful.


Job Title: Surface Customer Success Manager (CSM)

Location: Reading, UK

Rate/Salary: 120.00 - 190.00 GBP Daily

Job Type: Contract

Trading as Aston Carter. Allegis Group Limited, Maxis 2, Western Road, Bracknell, RG12 1RT, United Kingdom. No. 2876353. Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. Aston Carter is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at

To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go to

We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice at for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. If you are resident in the UK, EEA or Switzerland, we will process any access request you make in accordance with our commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.

Required Skills:

customer service,sales,Account management,Desktop,Engagement management

About Aston Carter:

Aston Carter has grown to become a preeminent global provider of top talent to businesses requiring highly specialised professionals focusing on Accounting & Finance, Change & Transformation, Compliance, Management Consulting, Operations and Risk & Regulation. Aston Carter’s global reach extends to 16 countries across Europe, Asia and North America – each with a firm focus on the core values that made Aston Carter the company it is today: Commitment, Character & Trust, Relationships, and A Passion for Excellence.

Contact Information:

Archer Mileman

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