Account Coordinator

Company: Aston carter
Location: London W2 6BD, UK
Industry: Marketing, Aston carter, Business Transformation and Change Management, Other
Rate: 70.0 - 105.0 GBP Daily
Job Type: Contract
ID: JP-002559881
Posted: 10 Jan 2022

Job Description:


Microsoft Advertising (MSA) is a worldwide sales, marketing and services organization on the cutting edge of the digital advertising industry which empowers advertisers around the world to reach their maximum potential through paid search engine marketing (SEM) on the Microsoft Advertising network. We are seeking an Account Coordinator to support MSA. The individual in this role will support Account Managers and Account Executives by triaging, assigning and resolving ticket requests received through internal stakeholders, serving as a point of contact to resolve client and stakeholder escalations related to bulk implementation of search optimizations and feature adoption. This position is focused on consistent execution excellence, compliance and works collaboratively to solve problems. Success measures include task quality and accuracy, stakeholder satisfaction and performance to SLA.

Key Responsibilities:

• Support the Sales Account Team across varying tasks including (and not limited to) Excel creation and analysis, supporting the surfacing of optimisations and customer account analysis, PB dashboard creation and account admin

• Serve as an inter-team point of contact, gathering escalation information and client/business impact as needed to send escalations from internal teams to partner teams to quickly and professionally resolve client issues

• Track all requests using a ticketing system and work closely with stakeholders to complete tasks, troubleshoot and resolve issues

• Effectively follow process and guidelines

• Review account health and provide proactive search optimizations

• Coordinate with team members to manage daily team workload and schedules

• Help foster innovation in tools and processes to make the team more effective and efficient

• Stay up to date with new product releases and reporting functionality

Required Qualifications:

• Readiness and capability to learn search engine marketing

• Critical thinker who is organized and can make decision based on clear priorities

• Problem solver and multitasker who can partner well with other teams

• Collaborative teammate who can build successful team relationships with partners

• Excellent written and verbal communication skills

• able to quickly adapt to changing business needs and processes

• Positive and creative ‘can do’ attitude with a strong work ethic

• Self-motivated and willing to contribute ideas

• Fluency in English

Preferred Qualifications:

• Microsoft Advertising Certification or equivalent

• Using Excel to analyze information, including data manipulation, V-Lookups, creating and using pivot tables, and data analysis

• Using Microsoft Office tools (Excel, PowerBi, Outlook, Word, PPT)

• 1+ years search or digital media skills

• 2+ years working in a sales or customer service organization/role


    • Data entry
    • Customer service

Job Title: Account Coordinator

Location: London W2 6BD, UK

Rate/Salary: 70.00 - 105.00 GBP Daily

Job Type: Contract

Trading as Aston Carter. Allegis Group Limited, Maxis 2, Western Road, Bracknell, RG12 1RT, United Kingdom. No. 2876353. Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. Aston Carter is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at

To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go to

We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice at for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. If you are resident in the UK, EEA or Switzerland, we will process any access request you make in accordance with our commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.

Required Skills:

Data entry,Customer service

About Aston Carter:

Aston Carter has grown to become a preeminent global provider of top talent to businesses requiring highly specialised professionals focusing on Accounting & Finance, Change & Transformation, Compliance, Management Consulting, Operations and Risk & Regulation. Aston Carter’s global reach extends to 16 countries across Europe, Asia and North America – each with a firm focus on the core values that made Aston Carter the company it is today: Commitment, Character & Trust, Relationships, and A Passion for Excellence.

Contact Information:

Musa Huseynov

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